Billing & Refunds

This policy explains how BEAMSTART bills paid memberships, when you can cancel, and when refunds apply. Membership payments are processed by Stripe.

You may purchase a BEAMSTART paid membership for access to member features. Fees are due in advance. Access activates when a subscription is created or renewed.

Plans may be billed monthly or yearly, as offered at checkout. Subscriptions renew automatically at the end of each billing cycle unless you cancel auto-renewal.

You may cancel any time from the member billing portal (use your personal account, not a company profile) or by sending a written request through our contact form. Cancelling stops auto-renewal. You keep membership benefits until the end of the current paid period.

All payments to BEAMSTART are final and non-refundable, including:

• ×Mistaken or accidental registrations
• ×Failure to cancel before renewal
• ×Unused or partially used membership periods
• ×Inability to access features due to user-side issues (device, network, or similar)

By completing registration or payment, you agree to these terms and waive disputes based solely on non-usage, inaction, or oversight. BEAMSTART may terminate a membership without refund if the service is used for unauthorized, illegal, or abusive activity under the Terms of Use.

If we confirm a duplicate charge or clear billing error on our side, we will correct it. Any approved adjustment is returned to the original payment method and may take 7–14 business days depending on your bank or card issuer.

If a charge is declined, we may retry payment. If it continues to fail, we may show a billing issue when you sign in and may notify you by email. Update your payment method, ensure funds are available, and ask your bank to approve the charge if needed.

Upgrades and downgrades (when offered) are managed from the member billing portal.

• ✓Upgrade: Fees may be prorated — you pay the old rate through the change date and the new rate afterward.
• ✓Downgrade: Takes effect at the start of the next billing cycle.

We may amend this policy. Review this page periodically and note the last updated date above.