About Momence
Momence is a next-gen booking and communications platform for experience-based businesses, such as a yoga and pilates studios, gyms, dance schools, salons and spas, golf facilities, swim schools, etc. We help over 1,500 businesses with scheduling and payments, communication, and automation of their business backend. We also have a customer-facing Momence app, where tens of thousands of customers book their wellness experiences every month. At Momence, we are bringing modern-day software into the experience economy, a growing part of the economy that is currently highly underserved by modern software.
As a remote-first company backed by Y Combinator (Summer 2020), we are revolutionizing the experience economy by providing modern software solutions to an underserved industry.
What You Will Do
As the SDR Manager, you will play a pivotal role in leading and managing the SDR team responsible for generating leads for our Account Executives through demo calls. You will oversee the sales strategy and the day-to-day operations for the SDR team to optimize pipeline creation and lead handoff. Your primary responsibilities will include:
Team Leadership and Development
- Lead, coach, and motivate the SDR team to consistently exceed individual and team quotas
- Train SDRs in effective cold calling techniques, CRM management (Hubspot), and other necessary skills
- Build and lead a high-performing team, hiring exceptional talent to achieve growth targets
- Actively engage in SDR tasks, such as cold-calling and scheduling demos, as time permits, to support the team and maintain a deep understanding of the process
- Provide performance feedback and mentorship to help team members progress in their careers
- Collaborate with the Account Executive department to ensure seamless handoff of new opportunities and regularly review the quality of sales opportunities
Sales Process Optimization
- Create sales development resources, such as call scripts and prospecting emails, to maintain messaging consistency and effectiveness
- Measure and report key performance indicators (KPIs), while also generating reports as needed by senior management
- Oversee and optimize the sales funnel to enhance efficiency and productivity
- Streamline and refine the sales process for maximum effectiveness
- Select, implement, and manage sales automation tools to facilitate smoother operations
- Manage CRM data to ensure accuracy and relevance
Required Experience
- Minimum 1 year of experience leading and managing an outbound sales team
- Minimum 1 year of experience as an SDR
- Minimum 1 year of experience selling into small businesses
- Proficiency in using Hubspot and database software tools for streamlined operations
- Business acumen and financial skills to understand sales profitability and opportunities
- Advanced analytical skills to identify process improvements and implement strategies
- Ability to analyze sales data, trends, and forecasts for informed decision-making
Preferred Experience
- Strong leadership skills for team assessment and effective coaching
- Effective verbal and written communication skills for cross-team collaboration and management interaction
- Experience in an ambiguous environment emphasizing problem-solving and ownership
What We Offer
- Home office equipment provided as needed
- 25 days (on top of holidays) for PTO to encourage employee well-being
- Generous parental leave policy
- 100% remote work flexibility
At Momence, we celebrate diversity and strive to create an inclusive environment where there is respect, regardless of your background or identity. We are committed to being an equal opportunity employer and welcome you as you are.
Momence
