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Quality Assurance Specialist / Customer Support (US)

CloudEagle.ai LogoCloudEagle.ai


Date Posted

31 May, 2023

Salary Offered

$1800000 — $2499999 yearly

Job Type

Full Time

Experience Required

3+ years

Remote Work

Allowed

Stock Options

No

Vacancies

1 available


CloudEagle is the all-in-one SaaS Platform for every phase of the SaaS Lifecycle. By leveraging state-of-the-art machine learning models we help enterprises to find the right software vendor, provide actionable insights on SaaS usage, and help optimize spending.

Responsibilities

Reviews design plans, process procedures, test procedures, and quality manuals to understand the problem's scope, requirements, and function. Ensures that products meet the organization's and customers' quality and product integrity requirements. Identifies root causes of problems in the customer tickets; recommends and implements corrective measures. Analyzes data to identify trends in product quality or defects to mitigate and prevent recurrence and future defects. Author and review test cases for the product specification; ensure adequate test coverage. Perform test execution across enterprise apps and supported browsers; ensure maximum test coverage. Hands-on engineer with an eye for detail and an attitude to break things. Writes and executes tests to certify features. Test to detect regressions.

Requirments

A deeper understanding of testing methodologies. Experience with defect management tools like JIRA and confluence. Knowledge of scripting languages like JavaScript and TypeScript. Support continuous integration process improvement and innovation. Any web-based automation tools/framework testing experience. 3+ years of experience in software QA methodologies, tools and processes and Agile/Scrum development process

About CloudEagle.ai

CloudEagle.ai Logo

SaaS Procurement and Optimization Platform

Company Size: 51 - 250 People
Year Founded: 2021
Country: United States

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